> currently figuring out what teams look like when ai agents are real teammates. in production, not on slides.
marcin dyguda
15+ years leading engineering teams, now Head of AI Innovation at Open Loyalty. My job: figure out, in practice, how a small group of high-agency people plus agents ships what used to take a much larger team.
Before this, Director of Solution Delivery at Open Loyalty, engineering at Hinterview through Series A, and six years scaling teams at Divante. The throughline: people, process, and now agents.
when execution gets cheap,
taste gets expensive.
Agents will write most of the code. They won't decide what's worth building, what's worth shipping, or what's good enough. That call is still a human's, and it's the only one that compounds.
- 2026 → nowHead of AI InnovationOpen Loyalty · Wrocław, PL
Defining how AI and agentic workflows reshape product engineering at Open Loyalty — from how teams are structured to what we ship and how fast.
- 2025 → 2026Director of Solution DeliveryOpen Loyalty · Wrocław, PL
Built a high-agency delivery team for complex client projects.
- 2024 → 2025Head of OperationsICEO · Remote
- 2020 → 2024Engineering DirectorHinterview · London, GB
Led the engineering team through Series A — strategic hiring, mentoring, performance, technical risk, and aligning technology strategy with business objectives.
- 2014 → 2020Head of EngineeringDivante (now Cloudflight) · Wrocław, PL
Multiple roles ending as Engineering Director. Led the Custom Solution department, drove DevOps practices, improved NPS significantly.
- 2026.05
small teams of high-agency people, with agents alongside, outshipping much larger ones.
the bet i'm making at open loyalty
- 2026.04
the role of 'engineering manager' is mid-mutation. the next version manages capacity, not people.
thinking aloud
- 2026.03
agents are not better engineers. they're a different shape of teammate. design the team around that.
operating principle
- 2026.02
the bottleneck stopped being how fast we type. it's how clearly we think.
what changed